Send us a text (949)607-8734 ....we are from the future
Orders are shipped in 2-4 business days, and currently ship via ground shipping. Surfboards may take longer to ship than smaller items. Please contact us about surfboard delivery time. Standard Shipping: Orders typically take one week for delivery, due to shipping locations you may receive orders from multiple locations.
Shipping CostsMost Orders Ship from San Clemente, California
Regular Sized Orders Ship for $4.99 in the USA & $19.99 Internationally
Swim Fins/Board Bags: California $4.99, USA $11.95, HI/AK $19.95, Canada $40, International $50
Bodyboards/Skim/Beaterboards: California $9.95, USA $19.95, HI/AK $35, Canada $40, International $60
Surfboards: Pickup Free (email us), California $79.99, USA $99.99, HI/AK (email us)
Puerto Rico / APO, DPO, FPO --- S&H Similar to Hawaii but can take up to 10 business days
Returns & ReplacementsPlease contact customer service, to receive a Returned Merchandise Authorization #. You must request a refund 30 days after ordering the product. Shipping costs are NOT refundable & there is a 15% restocking fee, unless of course there is a mistake in your order. When returning merchandise you MUST use an insured shipping service, if not we cannot refund your order until we receive the product
- If you remove tags or missing packaging
- Worn/Used Merchandise
Taxes (California Only)Our fullfillment facility is in Orange County, California and the state of California requires that we charge tax for all orders happening within California
Privacy & Security Information We Collect
We collect your name, address, phone #, and email to help process your order, but we will never sell any of this information to 3rd parties. We also have access to your ip address, which simply tells us where you are logging onto the internet from.
Cookies are little snippets of information that allow you to stay logged in on our site & we also use temporary cookies which allows the shopping cart to remain full of product as you browse multiple pages on the site, these temporary cookies expire after you checkout. At anytime you can remove the login cookie from your particular browser.
3rd Party Companies
We work with 3rd party companies like Google.com for remarketing campaigns where they can view cookies to target quality advertisements that we pay for to bring you back to SurfShop.com, we also use Google Analytics which allows us to see which pages of SurfShop.com are the most visited.
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